Innovative, human-centered wellbeing services and organizational support
Improving quality of life through emotional and responsive care
Serving people with heart, offering real solutions and experienced professionals
While the name Cascade Centers has developed equity over time, it does not capture our evolution to a national, innovative service provider on the forefront of emotional wellbeing solutions. Canopy communicates that, no matter what the circumstances are, we've got you covered.
Yes, the phone number and text number will remain the same. Email and web access will not be disrupted with current links.
Our dedicated team of caring professionals will not change and members will experience no disruption to care. Canopy will continue to provide innovative services, that are human-centered, inclusive and equitable.
Yes. If you're currently working with a counselor, there will be no disruption to your care.
If you login at Cascade Centers or canopywell.com, it will direct you to the right place. After 1/1, new users should visit my.canopywell.com and register with company name.
Currently in the App store it’s listed as Cascade EAP but will migrate under the Canopy branding. If you already have the mobile app, you have the most current version.
No, for a transitionary period co-branding will occur both with member access points and user experience. Printed materials do not have to be replaced or pulled back.
Our experienced Account Management and Marketing teams will make sure you have everything you need. We have Canopy materials available now and can assist you with a plan to share these with others in your organization.
No, Canopy will maintain the same ownership and foundation that has been maintained since 1975. Our experienced leadership team will remain unchanged.
Our strategic roadmap for 2021 included the goal to re-brand. Since that time we have engaged in market research, a brand and cultural audit, stakeholder interviews, and competitive review. We are excited to take the next step forward with this initial announcement.
Cascade Centers will be dba as Canopy, there are no contractual changes that need to take place currently.