Cascade Centers, Inc. Introduces E-Support - An Online Employee Assistance Service

PORTLAND, OR – Cascade Centers, Inc. Employee Assistance Program (EAP) Cascade Centers, Inc. now offers its members live online virtual sessions with an EAP Consultant to provide assistance with problem resolution and answer questions. Cascade's newest service, called E–Support, allows users to correspond with their online EAP Consultant through a secure website in a Private Conference Area. All chat accounts are protected by usernames and passwords.

“Many of our members and their families lead high paced lives resulting from a combination of work, relationships, family obligations, and personal activities, so finding time to connect with an EAP Consultant is challenging,” said Julie Marshall, Vice President of Clinical Operation for Cascade. “We developed E–Support as a means for busy clients to continually utilize the Employee Assistance Program with convenience and privacy.”

Flexible scheduling, anonymity, easier communication, confidentiality, resolution to problems, and review of progress are key advantages of E–Support. Members receive these benefits without having to leave their home or office for an appointment. It is completely professional and confidential. Consultants are trained to conduct sessions in a solution focused format. Each member is able to review progress through a transcript of each session and members have indicated they appreciate having the suggestions available to print for use months later.

Cascade uses the latest tools of technology to establish and maintain the confidentiality of information exchanged through online conference services. Data is protected at the highest allowable level using secure 128 bit socket lay (SSL) encryption software to keep communication completely secure.

Cascade Centers, Inc. is a family owned, Oregon business, co–owned by Gale Castillo, M.A., and Gerald F. (Jerry) Brown, M.A. Founded in 1975, Cascade Centers provides a variety of services locally and nationally to public and private organizations including: Employee Assistance Programs (EAP), Work/Life Services, Wellness Programs, Organizational Development, Workshops, Seminars, and Group and Individual Counseling.

For additional information about Cascade's Employee Assistance services contact:
Anthony Brown
503–639–3009
800–433–2320
abrown@cascadecenter.com