About Cascade

Serving People with Heart

Since 1975, we’ve been committed to improving quality of life and serving people with heart.

Humans are complex, constantly affected by different factors. With the right help, lives can be enhanced. We care about people and we have a responsibility to our customers, members, and our staff, and the communities they belong to.

Creating Trusted Partnerships

Trust is at the center of every successful relationship. We work hard to earn and preserve it. Being transparent helps us collaboratively set and fulfill expectations. Our proactive and responsive support is essential to strengthening our partnerships and helping clients achieve their goals.

Providing Innovative Solutions

We are always observing, learning, and adapting. We continuously find new ways to solve problems because there is no one-size-fits-all approach. We have high standards of excellence and innovation for everything we do. Our comprehensive resources are fast and easy to access, which leads to members feeling better and moving forward.

2021 EAP Trends Report

This report focuses on trends and best practices innovative organizations are using to help employees feel better and increase engagement. More Info

Meet the Cascade Centers Team

Cascade Centers, Inc. is a family owned company founded in 1975 in Portland, Oregon to provide counseling services, organizational consultation, and training to the public and private sector, locally and nationally. More Info

Cascade Resources

Providing Innovative Solutions

We are always observing, learning, and adapting. We continuously find new ways to solve problems because there is no one-size-fits-all approach. We have high standards of excellence and innovation for everything we do. Our comprehensive resources are fast and easy to access, which leads to members feeling better and moving forward. More Info

DEI Initiatives

Cascade is committed to creating a safe, inclusive and equitable society for all. We are taking steps to drive meaningful and sustainable change. More Info

Provider Panel Diversity

Creating a Safe, Inclusive and Equitable Society For All

Cascade Centers is committed to creating a safe, inclusive and equitable society for all. Learn more about diversity at Cascade Centers.More Info

Coping with Violence and Racism

Cascade Centers is committed to creating a safe, inclusive and equitable society for all. We encourage you to practice self-care by seeking support from your friends, family and other community members, as well as utilizing the Employee Assistance Program. More Info

Covid-19 Resource Center

This is an unprecedented time for everyone, and the situation is changing daily. Cascade is committed and prepared to address the evolving risk posed by COVID-19. More Info

Request a Proposal

With over 40 years of experience serving private companies and public agencies, we have honed our talents to be receptive to what you need to serve your employees better. More Info

In the News

Read the latest news and press releases about Cascade Centers. More Info
  • Cascade Centers, Inc. Reorganizes Leadership to Respond to Service Demands

    Cascade Centers, Inc. (Cascade), one of the nation’s largest privately held Employee Assistance Programs (EAP), announced the reorganization of leadership roles throughout the company. More Info
  • COVID-19 Business Continuity Plan

    This is an unprecedented time for everyone, and the situation is changing daily. Cascade is committed and prepared to address the evolving risk posed by COVID–19. Cascade's business continuity plan is designed to protect the health and safety of our people, our clients and our communities, to maintaining ...More Info
  • Cascade Centers and Beyond Well Solutions Announces an Innovative Private Employee Mental Health Podcast Platform

    This pioneering platform of a private company-branded podcast is designed to improve employee engagement and increase EAP utilization performance.More Info
  • The LifeBalance Program Team Up for Employee Well-being and Happiness

    The LifeBalance Program and Cascade have partnered up to provide health, happiness, and savings to Cascade clients and their employees. Beginning March 1, 2019, the approximate 90,000 employees serviced by Cascade will have access to the LifeBalance Program's exclusive network of recreational, cultural, ...More Info
  • Cascade Awarded as #4 Healthiest Employers in Oregon, size 2 - 99

    Cascade Centers' wellness program encourages healthy behaviors, promotes social engagement, and inspires employees to give back to the local community. The wellness program targets four main components of health, which include mental health (stress management, assessments with customized recommendations, ...More Info
  • Cascade Centers Partners with Psyinnovations to Provide Digital Mental Health Solutions

    PsyInnovations, the developer of the mental and behavioral health platform, wayForward, has announced a multi–year partnership with Cascade Centers, Inc., a Portland, Oregon based EAP that aims to improve employee wellbeing and health. Cascade Centers will use PsyInnovations' wayForward platform as ...More Info
  • From the Portland Business Journal

    A Proactive Mental Health Tool

    For nearly 40 years, Portland–based Cascade Centers Inc. has built a successful business providing counseling, a crisis line, work–life balance programs and health and wellness coaching for employer groups.

    More Info
  • Expanded Focus on Mental Health Bolsters Workplace Wellness

    NW Human Resource Association Article

    There is a direct link between job performance and employee health. To improve employee health and enhance productivity, many employers have focused on health risk factors such as obesity, physical inactivity, and tobacco use. However, it is becoming increasingly evident that wellness goes beyond physical ...More Info
  • Cascade Centers, Inc. to Use hubbub Wellness Platform as Key Tool in EAP Program

    Thousands of employees gain access to health and wellness resources available in the hubbub platform

    hubbub health, an online and mobile wellness platform, and Cascade Centers, Inc., a company committed to supporting families with drug abuse and other health–related challenges, are working together to use technology and innovation to help thousands of Cascade's client workforce develop healthy habits ...More Info
  • Cascade Centers, Inc. Demonstrates Measurable Outcomes due to Employee Assistance Program (EAP) Intervention, including 44% Improvement in Absenteeism

    Historically, the Employee Assistance field has measured the effectiveness of services by reporting on basic metrics, such as employee utilization and employee satisfaction. While allowing employers to capitalize on a “feel good” element by providing a benefit employees appreciate, the metrics have ...More Info
  • Cascade Centers, Inc. Receives National Accreditation

    Cascade Centers, Inc. (Cascade) was recently accredited by the American Association of Suicidology (AAS). The AAS is a national leader in the advancement of scientific and programmatic efforts in suicide prevention through research, education, training, development of standards and resources, and through ...More Info
  • Cascade Centers, Inc. Announces an Additional Owner

    Cascade Centers, Inc. (Cascade) recently announced Julie Marshall, Ph.D., as a new stockholder of the firm. Dr. Marshall is the current Vice President of Clinical Operations. Dr. Marshall has been with Cascade for over 14 years.More Info
  • Cascade Centers, Inc. Awarded Oregon Military Assistance Helpline

    Cascade Centers, Inc. was recently awarded a contract with the Oregon National Guard to provide Oregon veterans, service members, and their families with 24/7/365 resources to address crisis intervention, personal concerns, and other issues facing military families through a new helpline called the Oregon ...More Info
  • Employers Save $10.5 Million in Employee Costs

    Cascade Centers, Inc., Employee Assistance Program, (Cascade EAP) announced today that, in 2008, employers under contract with Cascade EAP realized a 4:1 Return on Investment (ROI).More Info
  • Cascade Centers, Inc. Introduces E-Support - An Online Employee Assistance Service

    Cascade Centers, Inc. Employee Assistance Program (EAP) Cascade Centers, Inc. now offers its members live online virtual sessions with an EAP Consultant to provide assistance with problem resolution and answer questions.More Info
  • Employee Benefit News Article

    Mending Mind & Body: EAP Services Expand to Address Employee Physical Health

    Since they were introduced in the 1970s as a way to aid employees dealing with alcoholism and substance abuse, employee assistance programs have traversed a speedy evolutionary path. Now well known for offering the entire gamut of services – including resources for stress management, depression, family ...More Info
  • Cascade Centers, Inc offers a preventative health and wellness program as part of their core Employee Assistance Program.

    Starting July 1, 2006, Cascade Centers, Inc. will be the only Employee Assistance Program (EAP) in the nation offering its members unlimited phone and e–mail access to personal health coaches as a core component of the EAP.More Info